General terms and conditions of business

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General terms and conditions with customer information

1. Scope
2. Offers and service descriptions
3. Ordering process and conclusion of contract
4. Prices and shipping costs
5. Delivery, availability of goods
6. Payment methods
7. Retention of title
8. Warranty for material defects and guarantee
9. Liability
10. Storage of the contract text
11. Final provisions

1. Scope
1.1. For the
Business relationship between Le Flocon, owner: Kevin Platzer
gggggggg (hereinafter “Seller”) and the customer
(hereinafter “Customer”) the following apply exclusively
General terms and conditions in their at the time of ordering
valid version.

1.2. You can reach our customer service for questions, complaints and objections by email at kontakt@leflocon.de

1.3. consumer
Within the meaning of these General Terms and Conditions is any natural person who carries out a legal transaction
for a purpose that is predominantly neither commercial
can still be attributed to their independent professional activity
(§ 13 BGB).

1.4. Differing conditions from the customer will not be recognized unless the seller expressly agrees to their validity.

2. Offers and service descriptions
The representation of the
Products in the online shop do not represent a legally binding offer, but rather
represents an invitation to place an order.
Service descriptions in catalogs and on the website of the
Seller's statements do not constitute a representation or guarantee.

All offers apply
“While stocks last”, unless something else is stated for the products
is noted. Otherwise, errors remain.

3. Ordering process and conclusion of contract
3.1. The customer can
select products from the seller's range without obligation and
these via the [add to cart] button in a so-called
Collect shopping cart. The product selection can be made within the shopping cart
changed, e.g. deleted. The customer can then do so within
of the shopping cart via the [Continue to checkout] button to complete
the ordering process.

3.2.
The customer can use the [order with payment] button
a binding application to purchase the goods in the shopping cart
away. Before submitting the order, the customer can change the data at any time
change and view and use the browser function to “back” to
Return your shopping cart or cancel the ordering process altogether.
Necessary information is marked with an asterisk (*).

3.3. The seller then sends the customer an automatic one
Confirmation of receipt by email containing the customer's order
is listed again and which the customer uses the “Print” function
can print out (order confirmation). The automatic one
Confirmation of receipt merely documents that the order has been placed
Customer has received the seller and does not constitute acceptance of the
Application. The purchase contract is only concluded when the
Seller delivers the ordered product to the customer within 2 days
shipped, handed over or dispatched to the customer within 2
days with a second email, express order confirmation or
has confirmed sending of the invoice.

3.4.
If the seller allows advance payment, that will come
Contract with the provision of bank details and payment request
conditions. If the payment is made again despite the due date
Do not comply with the request within 10 calendar days
Once the order confirmation has been sent, the seller has received it
the seller withdraws from the contract with the result that the order
is no longer applicable and the seller has no obligation to deliver. The
The order then has no further consequences for the buyer or seller
completed. The item will be reserved for advance payments
therefore for a maximum of 10 calendar days.

4. Prices and shipping costs
4.1. All prices,
stated on the seller's website are understood
including the applicable statutory sales tax.

4.2.
In addition to the stated prices, the seller charges for the
Delivery shipping costs. The shipping costs will be charged to the buyer
separate information page and as part of the ordering process
communicated.

5. Delivery, availability of goods
5.1. If advance payment has been agreed, delivery will take place after receipt of the invoice amount.

5.2.
If the delivery of the goods is due to the buyer's fault
If three delivery attempts fail, the seller can withdraw from the contract
resign. Any payments made will be sent to the customer immediately
reimbursed.

5.3.
If the ordered product is not available because the seller
this product from its supplier through no fault of their own
is delivered, the seller can withdraw from the contract. In this
In this case, the seller will inform the customer immediately and, if necessary,
Suggest the delivery of a comparable product. If none
comparable product is available or the customer does not receive delivery
If a comparable product is requested, the seller will contact the customer
If necessary, immediately reimburse any consideration already provided.

5.4.
Customers will be informed about delivery times and delivery restrictions (e.g
Limitation of deliveries to certain countries) on a separate
Information page or within the respective product description
informed.

6. Payment methods
6.1. The customer can
as part of and before completing the ordering process from the available
Choose the available payment methods. Customers are available via the
available means of payment on a separate information page
informed.

6.2.
If payment by invoice is possible, payment must be made within
30 days after receipt of the goods and the invoice. At all
For other payment methods, payment must be made in advance without deductions.

6.3. If third-party providers are commissioned to process payments, e.g. PayPal, their general terms and conditions apply.

6.4.
If the due date of the payment is determined according to the calendar, then it comes
Customer is already in default by missing the appointment. In this case
the customer has to pay the statutory default interest.

6.5.
The customer's obligation to pay default interest excludes this
The seller is not entitled to claim further damages caused by default.

6.6.
The customer only has the right to offset if his
Counterclaims have been legally established or by the seller
are recognized. The customer can only exercise a right of retention if
insofar as the claims result from the same contractual relationship.

7. Retention of title
The delivered goods remain the property of the seller until full payment has been made.

8. Warranty for material defects and guarantee
8.1. The warranty is determined by legal regulations.

8.2.
A guarantee only exists for the goods delivered by the seller if
this was expressly given. Customers will be informed about the
Guarantee conditions are informed before the ordering process is initiated.

9. Liability
9.1. For one
The seller's liability for damages applies without prejudice
other legal eligibility requirements as follows
Disclaimers and Limitations of Liability.

9.2. The seller is liable without limitation if the cause of the damage is due to intent or gross negligence.

9.3. Furthermore, he is liable
Seller for the slightly negligent violation of essential
Obligations whose violation endangers the achievement of the purpose of the contract,
or for the breach of obligations, the fulfillment of which is the
proper execution of the contract is possible in the first place and
compliance with which the customer regularly relies. In this case
However, the seller is only liable for the foreseeable,
damage typical of the contract. The seller is not liable for the slight
negligent violation other than those in the previous sentences
mentioned obligations.

9.4.
The above limitations of liability do not apply in the event of a violation of
Life, body and health, for a lack after taking over a
Guarantee for the quality of the product and in case of fraudulent
hidden defects. Liability according to the Product Liability Act
stays untouched.

9.5.
To the extent that the seller's liability is excluded or limited,
This also applies to the personal liability of employees and representatives
and vicarious agents.

10. Storage of the contract text
10.1. The customer can
the contract text before submitting the order to the seller
print it out by using the print function in the last step of the order
his browser uses.

10.2.
The seller also sends the customer an order confirmation
all order data to the email address you provided. With the
Order confirmation is received, but at the latest upon delivery of the goods
the customer also receives a copy of the General Terms and Conditions together with the cancellation policy and the
Information on shipping costs as well as delivery and payment conditions. Provided
If you have registered in our shop, you can do so in yours
View your placed orders in the profile area. Over and beyond
We save the contract text, but do not publish it on the Internet
accessible.

11. Final provisions
11.1. Place of jurisdiction
and the place of performance is the seller's registered office if the customer is a merchant,
legal entity under public law or public law
is special assets.

11.2. The contract language is German.

11.3. European Commission platform for online dispute resolution (OS) for consumers: http://ec.europa.eu/consumers/odr/.
We are not willing and not committed to one
Dispute resolution proceedings before a consumer arbitration board
to participate.

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Le Flocon.